Recording is allowed in this tab We may record your visit to these pages.
Recording is off We do not record your visit.
Privacy signal honored Your browser sends a privacy signal (Global Privacy Control or Do Not Track), so we do not record your visit. You can still choose "Allow".
With your permission, we may record how you use the application pages to find and fix problems, make the pages easier to use and help you if you contact us. Your choice does not affect your application.
"Allow" lasts until you close this browser tab; "No thanks" is remembered on this device for 12 months. If you choose "No thanks", recording stops right away, in your other open tabs too.
What we may record
If you allow it, we may record:
- The pages you open and the page that brought you to the application (each address without the part after "?"), how long each step takes and how quickly the pages load
- Clicks, taps, mouse movement and scrolling, including the options you select outside hidden areas (answers to personal questions are hidden)
- What the pages look like and the messages they show you, such as "This field is required", with personal details hidden or masked
- Your browser, operating system, device type, screen size and time zone, and your approximate location (country, state and city), which our recording server estimates from your IP address
- Your application number (it starts with "APP-"), once you have submitted your application, so we can find the recording if you contact us
What we never record
We never record what you type: in your browser, before anything is sent, every entry is replaced with asterisks (*) or left out. We also do not record what your browser sends to our servers when you submit your answers.
Where recordings go and how long we keep them
Recordings pass through our network provider, Cloudflare, to a server we run ourselves (replay.coverhealthca.com). They are deleted, with the information stored with them, 90 days after your visit.
Asking us to delete earlier recordings
To have earlier recordings deleted, email us at [email protected] with your application number or the email address you used in the application.
Learn more in our Privacy Policy